Who we are
This website is owned and operated by London & Surrey Motor Finance Ltd (Company Number 3373126)
The information we collect
We collect information when you choose to submit it to us. Throughout our site, we provide opportunities for you to apply for car finance. When we collect this type of information, we will notify you of the reason we are asking for information and how this information will be used. It is completely up to you whether or not you want to provide it.
Third party providers featured on or linked to by our website may collect information. We have no control over this.
How we use the information
We gather this information to allow us to provide you with a product or service or to enable a third party to provide you with a product or service, to process any applications you make to us or via us to a third party. The relevant information is also used by us, our agents and sub-contractors to communicate with you on any matter relating to the provision of products or services or in general.
We may also use aggregate information and statistics for the purpose of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties such as advertisers to enable them to assess the value of advertising on our website. The statistics will not include information that can be used to identify any individual.
We may also wish to provide you with information about special features on our website or any other service or product we think may be of interest to you. If you would rather not receive this information, please contact us here.
We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please contact us here.
We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you for example, financial institutions and car dealerships. If you do not wish to disclose your information in this way, please contact us here.
Credit Reference Agencies
In assessing your application for credit, to prevent fraud, to check your identity and to prevent money laundering, we may search the files of Credit Reference Agencies (Experian, or any other Credit Reference Agency that we may use) that will record any credit searches on your file, and disclose details of how you conduct your account to such agencies. The information will be used by other credit grantors for making credit decisions about you and the people with whom you are financially associated, for fraud prevention, money laundering prevention and occasionally for tracing debtors. Information used for these purposes will include publicly available information such as electoral roll, county court judgements, bankruptcy orders or repossessions. We may also pass on information you provide to us and any information we collect from other sources about you, to potential lenders.
Your information shared
Information about our customers is an important part of our business and we are not in a business of selling it to others. We share customer information only as described below.
Businesses we do not control
Our website features the products and services of third party providers. Where a service is to be provided by a third party, for example a personal loan, Hire Purchase agreement, Contact Hire or Lease agreement, your information will be shared with that third party for purposes of delivering that service to you. You will be able to tell when a third party is involved in your transactions and when your customer information is shared before you submit any information, you will be notified and then it is up to you whether or not you want to provide it.
Sale of Business
If the business is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
We may share your information where required in compliance with law or to protect the safety of our site.
How we protect your information
The internet is not a secure medium. We take appropriate steps to maintain the security of your personal data wherever it may be in London & Surrey Motor Finance Limited. The open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. However, we aim to apply appropriate levels of security at all times.
How can you access your information
The Data Protection Act enables individuals who are the subject of personal data a general right of access to personal date, which relates to them. Personal data may take the form of computerised or, in some cases, paper records. The rights are known as Subject access rights.
A Subject access request must be put in writing to London & Surrey Motor Finance Ltd, asking what information is held. Subject access requests will be dealt with within 40 days from the date of receipt. If further details are needed from the individual making the request to assist finding the data, the 40 days will begin when the extra information is received.
London & Surrey Motor Finance Ltd can charge a fee of up to £10.00, and the 40 days will not commence until the requested fee has been received. Please be aware London & Surrey Motor Finance Ltd are not obliged to comply with a subject access request until sufficient information to clearly identify the individual has been received.
London & Surrey Motor Finance Ltd does not knowingly collect data, nor market to children anywhere.
How to contact us